Privacy Policy — How ss44 Protects Your Data

This Privacy Policy applies to all personal data collected by ss44 through the ss44.club website and any associated mobile interfaces. By registering an account or continuing to use the Platform after this policy's effective date, you acknowledge that you have read and understood the data practices described herein.

ss44 collects personal information across several categories, depending on how you interact with the Platform:

Registration Data: When you create an ss44 account we collect your legal full name, date of birth, residential address (city and district within Bangladesh), mobile number, and your chosen username and password (stored in hashed form — we never store plain-text passwords).

Identity Verification Documents: To comply with age verification requirements and anti-money laundering obligations, ss44 may request copies of government-issued identification such as your National Identity Card (NID), passport, or BRTA driving licence. These documents are processed solely for verification purposes and are stored in encrypted form with strictly limited staff access.

Payment Data: When you make a deposit or request a withdrawal, ss44 records the transaction amount, timestamp, transaction reference number, and the payment method used (for example, your bKash or Nagad mobile number, or the last four digits of your Visa or Mastercard). ss44 does not store full card numbers on its own servers — card processing is handled by PCI-DSS-compliant payment partners.

Gaming Activity Data: ss44 logs the games you play, bets placed, stakes wagered, outcomes, bonus credits claimed, and session timestamps. This data is necessary for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

Technical & Device Data: When you access the Platform, our servers automatically collect your IP address, browser type and version, operating system, device identifiers, and referring URL. This information is used for security monitoring, fraud detection, and site performance optimisation.

Communications Data: If you contact ss44 support via email or live chat, we retain a record of that correspondence including the content of your messages, timestamps, and the resolution outcome. This helps us maintain service quality and provides an audit trail for disputed matters.

ss44 processes your personal data only for specific, legitimate purposes. The lawful bases on which we rely are: performance of the contract between ss44 and the Player; compliance with applicable legal obligations; legitimate interests pursued by ss44 (where these do not override your fundamental rights); and, in limited cases, your explicit consent. The primary purposes for which we use your data are set out below.

Account Management: We use your registration data to create and maintain your ss44 account, authenticate your identity at login, and communicate important account-related notices such as password changes, deposit confirmations, and withdrawal approvals.

Payment Processing: Your payment data is used solely to execute the deposit or withdrawal transaction you have requested, to verify that funds are moving to and from accounts in your own name, and to maintain an auditable financial record for your account history.

Age & Identity Verification: Identity document data is processed to confirm that you meet the 18+ eligibility requirement and to satisfy anti-money laundering (AML) Know Your Customer (KYC) obligations. This processing is a legal requirement and cannot be opted out of.

Fraud Prevention & Security: Technical and gaming activity data is used by ss44's security team to detect and prevent fraudulent behaviour, account takeover attempts, collusion between players, and money laundering. Where fraud is detected, data may be shared with payment partners or law enforcement as detailed in Section 3.

Responsible Gaming Monitoring: Gaming activity data is analysed to identify patterns that may indicate problem gambling behaviour, such as rapid increases in stake size, extended session lengths, or frequent late-night sessions. Where such patterns are identified, ss44 may proactively reach out to the player to offer responsible gaming tools.

Service Improvement & Analytics: Aggregated, anonymised data derived from gaming activity and site usage is used to improve the ss44 platform — for example, to identify poorly performing page elements, optimise loading times, or improve the mobile experience for players in Dhaka, Chittagong, Sylhet, and other cities across Bangladesh.

Marketing Communications: If you have opted in to receive promotional communications from ss44, we will use your contact details to send you information about relevant offers, seasonal promotions (such as Eid bonuses or BPL cricket specials), and platform updates. You may withdraw consent for marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect your ability to use the Platform.

ss44 does not sell or trade your personal data. We share personal information with third parties only in the specific circumstances described in this section, and only to the extent necessary for the stated purpose.

Payment Service Providers: To process deposits and withdrawals, ss44 shares necessary transaction data with our payment partners — including the mobile financial service operators bKash, Nagad, and Rocket, as well as card processing networks (Visa, Mastercard). These providers receive only the data required to execute the transaction and are contractually prohibited from using it for any other purpose.

Identity Verification Partners: ss44 may engage third-party KYC service providers to assist with the verification of identity documents. These providers process document images and return a verified/not-verified result. They are bound by strict confidentiality agreements and may not retain your document data beyond the verification window.

Cloud Infrastructure & Hosting: The ss44 platform is hosted on third-party cloud infrastructure. Our hosting providers process data on our behalf and are contractually required to maintain appropriate security standards. Data is stored on servers with access restricted to authorised personnel only.

Analytics Providers: ss44 uses aggregated, pseudonymised data with analytics platforms to understand how the site is used and to improve the player experience. Individual player identities are not exposed to analytics providers.

Legal & Regulatory Disclosure: ss44 may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required by applicable law or where we have a good-faith belief that disclosure is necessary to prevent or investigate fraud, money laundering, or other illegal activity. In such cases, ss44 will disclose only the minimum data necessary to satisfy the legal requirement.

Business Transfers: In the event that ss44 undergoes a merger, acquisition, or sale of all or part of its business assets, player data may be transferred as part of that transaction. If such a transfer occurs, players will be notified via a prominent notice on the Platform, and the acquiring entity will be required to honour the commitments made in this Privacy Policy.

ss44 uses cookies and similar browser-based technologies to keep the Platform functional, secure, and easy to use. A cookie is a small text file placed on your device by a web server. Cookies do not contain executable code and cannot access other files on your device.

ss44 deploys the following categories of cookies:

ss44 does not deploy third-party advertising cookies or behavioural tracking cookies that follow you across other websites after you leave the Platform.

Managing Cookies: Most modern browsers allow you to view, block, or delete cookies through the browser's settings menu. Please note that disabling strictly necessary or security cookies will impair your ability to log in and use the ss44 platform. If you choose to clear cookies, you will be required to log in again on your next visit.

Continuing to use the ss44 website after reading this policy constitutes your acknowledgment of our cookie practices. If you have questions about specific cookies in use, contact us at [email protected].

ss44 applies a layered approach to data security. The technical and organisational measures we maintain include:

• TLS/SSL encryption for all data in transit between your browser or device and our servers.
• AES-256 encryption at rest for identity documents and sensitive personal records stored in our databases.
• Hashed and salted passwords — your account password is never stored in plain text and cannot be retrieved by ss44 staff.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data.
• Regular security assessments including vulnerability scanning and penetration testing conducted on the ss44 infrastructure.
• Audit logging of all administrative access to personal data, providing a full trail for internal and external review.

Despite these measures, no internet-based service can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, ss44 will notify affected players promptly and take all reasonable remediation steps.

Data Retention: ss44 retains personal data for as long as your account remains active and for a defined period after account closure to meet legal obligations. The retention schedules we apply are:

At the end of the applicable retention period, personal data is either securely deleted or irreversibly anonymised. Anonymised data (from which no individual can be identified) may be retained indefinitely for statistical and product improvement purposes.

As a player on the ss44 platform you have a number of rights in relation to the personal data we hold about you. These rights are described below along with guidance on how to exercise them.

• Right of Access: You may request a copy of the personal data ss44 holds about you at any time. We will provide this information within 30 days of receiving a verified request.
• Right to Rectification: If any of the personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic profile details directly through your account settings; for changes to identity documents contact support.
• Right to Erasure: You may request that ss44 delete your personal data. Please note that this right is subject to ss44's legal retention obligations — we cannot delete transaction records or KYC data that we are required by law to retain for the periods specified in Section 5. Where deletion is permissible, we will action it within 30 days.
• Right to Restrict Processing: In certain circumstances (for example, while a dispute is being investigated) you may request that ss44 restrict the processing of your data to storage only.
• Right to Data Portability: You may request that ss44 provide your account data in a structured, machine-readable format (such as CSV or JSON) so that you can transfer it to another service.
• Right to Object: You have the right to object to ss44 processing your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though ss44 may be able to demonstrate that its legitimate interests override your objection in specific cases.
• Right to Withdraw Consent: Where ss44 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

To exercise any of the above rights, contact the ss44 privacy team at [email protected] with the subject line "Privacy Request — [Your Request Type]". We will acknowledge your request within 5 business days (Bangladesh Standard Time) and complete it within 30 calendar days. We may ask you to verify your identity before actioning a privacy request to ensure we do not inadvertently disclose data to the wrong person.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way ss44 handles your personal data, please contact us:

• Email: [email protected] (plain text — not a clickable link)
• Subject line for privacy matters: "Privacy Request — [Your Request Type]"
• Response time: Acknowledgement within 5 business days (Bangladesh Standard Time, UTC+6); full response within 30 calendar days

ss44 is committed to resolving privacy concerns fairly and promptly. If you feel your concern has not been addressed adequately, you retain the right to escalate the matter through appropriate legal channels available in your jurisdiction.

Policy Updates: ss44 reviews and updates this Privacy Policy periodically to reflect changes in the Platform, applicable law, and data processing practices. When material changes are made, a prominent notice will be displayed on the ss44.club homepage and the "Effective Date" at the top of this document will be updated. Your continued use of the Platform after the updated policy has been published constitutes your acceptance of the revised terms.

We encourage you to review this page periodically to stay informed about how ss44 is protecting your information. If a planned update involves a significant new use of your personal data, we will seek your consent where required before implementing that change.

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all prior versions of the ss44 Privacy Policy.